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Answers to the most common FAQ about Antler Lighting, Furniture and Decor

The most important FAQ of all! PeakAntlers.com values your privacy and security. This site uses SSL security to protect your personal information. Visit our Privacy Policy page for more information.

In-stock items such as Dog Chews & DIY Kits and Supplies usually ship in 1-3 days.

For lighting, furniture and accessories our average lead time is 6-12 weeks – when you place your order, we’ll confirm the details and lead time with you via email or phone. Depending on the size of your order and how busy we are, your order may ship sooner or take a little longer. If you have a schedule to meet, please give us a call! We’ll work with you to help finish your project in time.

We carefully package and crate all orders. Smaller products are packed in a cardboard box with packing peanuts and shipping by USPS or Fed Ex Ground. Larger products will be crated and shipped Fed Ex Freight.

However, accidents can happen. Please be available to meet your shipment.

Please inspect your entire shipment upon delivery – BEFORE THE FREIGHT TRUCK LEAVES! If there is damage we’ll need a record of it to file a claim.

  • It is the customer’s responsibility to make a note of any damage on the freight company’s Bill of Lading before the shipper leaves your residence or business, so that a claim can be filed.
    If damage is extensive (more than a scuff), refuse the shipment and the freight company will return the shipment to us free of charge.
  • Contact The Peak Antler Company immediately – no later than 24 hours after receiving shipment.
  • We will assist you with replacement or repairs provided that the damage was noted on the freight company’s Bill of Lading at the time of delivery.
  • Please retain a copy of the Bill of Lading for your records and to help with any claims processing.

We offer a manufacturer’s 10 year warranty on all of our handcrafted antler products.

For more details on our Warranty, visit our Warranty and Return Policy page.

DIY Kits and Dog Chew orders that are ordered online may be returned within 7 days, items must be unused and in original packaging.

All Sales of Antler Lighting and Decor, all sales are final after you approve the final photos of the finished product and have received your order.

 To see our full Return and Cancellation Policy, please visit our Warranty and Return Policy page.

It’s important to us that your Antler Lighting or Furniture design is just what you expected – we can send finish samples if needed for approval.

Yes, we do accept your own fabrics for antler furniture upholstery. For C.O.M. fabrics, contact us to confirm the correct amount of fabric, and email a Work Order to ensure the correct placement of any patterns and trims.

We can create just about any type of Antler Lighting and Decor – just send us a photo or sketch, and we’ll work with you to create a design that you’ll love.

All of our antler lighting is made from naturally shed antlers collected from the wild, no animals are harmed. The shed antlers we use are purchased from dealers and shed collectors all over the Rocky Mountain Range.

Inside wiring of antler lighting is time consuming and takes skill and practice. Each antler is carefully drilled with a long straight bit, and then we fish all the wiring through the inside by hand.. The finest quality chandeliers have hidden wiring, so we wouldn’t want to do it any other way.

All of our lighting is built with UL Approved parts, tested for polarity and given a 1000 volt overload test. The Peak Antler Company carries a 2 million dollar liability insurance policy, and we are proud of our 20 year track record without ever having a wiring problem on any of our lighting products.

Our chandeliers are built to handle a maximum of 60 Watts per lamp. This is more than adequate for a chandelier – do not exceed the recommended wattage. But we now provide with each chandelier a 40 Watt Equivalent LED bulbs (4 Watt), Dimmable , warm white 2700K . Estimated 20,000 hour life expectancy.

Interior Designers use a simple formula that can help you decide: 

Add the width and length of the room in feet, and then convert that to inches. 

For example, if you have an average 16 x 16 dining room, that adds up to 32, so a 32″ chandelier would be the minimum size. If your dining table is the typical 42″ width, then a 32″ diameter chandelier won’t overwhelm the table. Hang your chandelier about 30″ above the tabletop so it lights the table but is above your guests heads when they sit. 

For the height of your chandelier, measure from the top of your dining table to the ceiling, and subtract 30″. This number is the space available up to the ceiling. If you have an 8 foot ceiling, you’ll likely have about 36″ to work with, so your chandelier should be a maximum of 32-34″ tall. 

For larger rooms, think about whether the chandelier will hang over a table, or be used to light the entire room. If it’s going to light a table, then keep the size scaled to the table size. For a long narrow table, you may need two chandeliers. If you’re lighting a large room, consider your ceiling height and how many bulbs you need for good lighting. The bottom of the chandelier needs to be at least 7 feet above the floor so people can walk underneath it. With very tall ceilings, you have plenty of space for tall, beautiful chandeliers. 

For a detailed explanation of how to choose the right size chandelier, visit our Antler Lighting Buying Guide.

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