Antler Lighting and Decor is Satisfaction Guaranteed
Here at the Peak Antler Co, we’re committed to your satisfaction. We guarantee the quality and craftsmanship of all our lighting, furniture and decor:
Please feel free to contact us any time should you have a problem or question.
DIY Kits and Dog Chew orders that are ordered online may be returned.
Please contact us at 719-641-8844, within 7 days of receiving your order to request a return. Items must be unused and in original packaging. Items must be received within 12 days for a refund, minus shipping charges.
All Sales of Antler Lighting and Decor.
Once you approve (via email) the stage one photos, we can no longer make changes to the order.
We may, at our discretion, make an exception to this policy. If you wish to return a custom item, you must call us to request a return within 7 days after delivery.
Please inspect your entire shipment upon delivery and BEFORE THE FREIGHT TRUCK LEAVES!
It is the customer’s responsibility to make a note of any damage on the freight company’s Bill of Lading before the shipper leaves your residence or business, so that a claim can be filed.
If damage is extensive (more than a scuff), refuse the shipment and the freight company will return the shipment to us free of charge.
Contact The Peak Antler Company immediately – no later than 24 hours after receiving shipment.
We will assist you with replacement or repairs provided that the damage was noted on the freight company’s Bill of Lading at the time of delivery.
Please retain a copy of the Bill of Lading for your records and to help with any claims processing.
We’ll send you a special coupon for 10% off your next order of non-sale items! Once in a while, you’ll get an email with Peak Antler Company news and special offers.